The Economist magazine has looked at how businesses are viewing AI. Here is their executive summary.
Artificial intelligence in the real world: The business case takes shape.
Artificial intelligence (AI) is no longer the future. For businesses, it is the here and now, and this study conducted by The Economist Intelligence Unit makes clear that executive suites and boardrooms around
the world see it as such. They might be expected to be wary, given that much is unknown, even amongst
scientists, about how AI capabilities might develop in the coming years. Or that policymakers and regulators
have barely begun to study its potential implications for markets and workforces.
Many business leaders certainly expect AI to be disruptive. More than 40% of those surveyed for the study anticipate that AI will start displacing humans from some jobs in their industry within the next five years. Slightly more think their own role will be changed by AI in the same time frame. But they see this more as augmentation than marginalisation. An overwhelming majority believe AI will make their job easier and help improve their own performance. They clearly believe it will do the same for the businesses they manage.
The purpose of this study has been to gauge corporate attitudes toward AI in different regions and different
industries. Based on a global survey of 203 senior executives, it finds that, especially in North America, companies in health and life sciences, in retail, in manufacturing and in financial services are actively testing the waters. Amongst this group, AI technologies and applications are in the exploratory phase at around one-third of companies, but another third have moved on to experimentation, and one- tenth have begun to utilise AI in limited areas. A small handful (2.5%) have even deployed it widely.